We are seeking good people who LOVE serving people. At Aiken Pest Control, we have a casual but hard-working environment where we are focused on taking care of our customers, taking care of each other, and growing our business. We are a small business (75 team members and growing) but fast-paced.
We are looking for individuals who are flexible, dependable, willing to learn the industry, and willing to pitch in whenever and wherever needed. At Aiken Pest Control, the "team" can't be stressed enough—we get a lot done and have fun doing it. If you are a high-energy individual who possesses a positive attitude and are looking to grow your career with a great company who rewards success, this Customer Service team position is the ideal opportunity for you!
As a Customer Service Representative (CSR), we will teach you how to:
Answer customer questions over the phone
Schedule appointments
Explain/Sell services to new customers
Logistics - Route/Optimize daily work for Service Team
Prepare real estate inspection reports
Prepare and post the deposit
Authorize bank drafts and credit card drafts
Post work, invoicing and generate monthly statements
Accounts receivable
Hours
Monday-Friday, 7:45 am - 5:00 pm (with 1 afternoon off each week)
Benefits
Full time, year-round employment
Paid training
Competitive base salary with bonus plans
Medical Insurance
Dental plan
Life Insurance
401(k) Savings Plan
Paid time off including holidays and vacation days
Recognition programs and many advancement opportunities
At Aiken Pest Control, equal talent will always get equal opportunity. EOE/Drug-free Workplace/ Background Checks Required.
Requirements
Impeccable customer service skills, effective listening skills, and possess above-average problem-solving skills
Ability to learn concepts and pest control industry-related technical information
Ability to learn and utilize computer technology
Background check and drug testing required
Employment reference checks required
Must have a minimum of 5 years of work experience
No pest control experience is required. At Aiken Pest Control, we are committed to training and educational programs to provide our professional team with a strong foundation to drive their individual success.